www.leonorcoaching.com
1. Introduction
Welcome to Leonor Coaching. Your privacy and the security of your personal data are of utmost importance to us. This Privacy Policy outlines how we collect, use, protect, and handle your personal information in accordance with Finland’s privacy laws and the General Data Protection Regulation (GDPR). By using our services, you consent to the practices described in this policy.
2. Scope and Consent
This policy applies to all information collected through your use of our website, www.leonorcoaching.com, and any related services, sales, marketing, or events. By accessing or using our services, you acknowledge that you have read this Privacy Policy and understand its contents. Your use of our services and any dispute over privacy is subject to this policy and our Terms and Conditions, including its applicable limitations on damages and the resolution of disputes.
3. Information Collection
We collect information to provide better services to all our users. The types of personal information we collect include:
- Contact Details: Your name, email address, telephone number, and other contact information you provide when registering for our services or contacting us.
- Payment Information: Details necessary to process payments, such as your credit card or bank account details, processed securely via our payment partners.
- Service Usage Data: Information on how you use our services, including preferences and feedback.
Information is collected through various means, directly from you when you provide it to us and automatically as you navigate through the site (e.g., via cookies).
4. Use of Information
Your information is used to:
- Deliver the services you have requested.
- Manage your account and provide customer support.
- Process transactions and send notices about your transactions or services.
- Communicate with you about our services, including updates and promotional offers.
- Enhance, personalize, and improve our services and website, including research and analytics.
We process your personal data based on your consent, the necessity to fulfill our contractual obligations to you, and our legitimate interests in providing and improving our services.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can configure your browser to reject all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
6. Information Sharing and Disclosure
We do not sell, rent, or otherwise share your personal information with third parties, except as necessary to provide our services, including:
- To service providers and partners who assist in business operations and service delivery.
- When required by law or to respond to legal processes.
- To protect our rights, customers, and services.
7. Data Subject Rights
Under the GDPR, you have the right to:
- Access and receive a copy of your personal data we hold.
- Rectify any personal data that is inaccurate.
- Erase your personal data under certain conditions.
- Restrict the processing of your personal data.
- Object to the processing of your personal data.
- Data portability, allowing you to obtain and reuse your data for your purposes across different services.
To exercise these rights, please contact us using the contact information provided in this policy.
8. Safeguarding Personal Information
Leonor Coaching takes serious precautions to ensure the security of your personal data. We implement various strategies designed to secure your information from unauthorized access or misuse. While we strive for the highest level of security, please bear in mind that no system is infallible.
9. Holding Period for Personal Information
We hold your personal information for as long as it is necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. The duration for which we keep your information depends on the purpose for which the information was collected and the legal bases for processing such information.
10. International Processing of Personal Data
Your personal information may be processed outside of your country of residence, including in Finland where our operations are based. We ensure that any international transfer of personal data is carried out in compliance with relevant data protection laws, providing an adequate level of protection to any personal data processed.
11. Interaction with Third-Party Sites
Our service may contain links to websites operated by third parties. If you follow a link to any of these websites, please note that they have their own privacy policies. We do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites.
12. Young Users
Our services are not aimed at individuals under the age of 16. We do not knowingly collect data relating to children. If it comes to our attention that we have inadvertently collected personal information from a child under the age of 16, we will take steps to delete the information as soon as possible.
13. Updates to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes to our data management practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the date at the top of the policy and post the new policy on our website. We encourage you to review this Privacy Policy frequently to stay informed about our information practices and the ways you can help protect your privacy.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:
- Email: leonor@leonorcoaching.com
Your feedback is important to us, and we are committed to resolving any concerns regarding your personal data.
15. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of Finland, without giving effect to any principles of conflicts of law. By using our services, you consent to the jurisdiction of the Finnish courts for any dispute arising from or related to this Privacy Policy or your use of our services.